FREE Webinar: How to Provide WOW Customer Service

CMP will be hosting a FREE webinar on How to Provide WOW Customer Service on Tuesday, September 21st, 1:30 - 2:30 PM (ET).

Everyone is in the business of providing customer service, even if your customer is just your boss and fellow employees. This session will help re-center your views on customer service and provide guidance on how you can provide WOW customer service. Participants will learn about the seven keys to Disneyworld's success, as well as other actions you can do to provide WOW customer service.

RSVP for FREE: How to Provide WOW Customer Service Tickets, Tue, Sep 21, 2021 at 1:30 PM | Eventbrite

Webinar: Building Great Relationships in the Workplace

CMP will be hosting a webinar on Building Great Relationships in the Workplace on Wednesday, September 1st, at 1:30 - 2:30 PM.

This session will discuss the key six building blocks to great relationships and give you pointers that you can implement immediately:

1. Trustworthy

2. Proactive and responsive

3. Capable

4. Empathetic

5. Respectful, including actively listening

6. Results oriented

RSVP for FREE: Webinar: Building Great Relationships Including Six Building Blocks Tickets, Wed, Sep 1, 2021 at 1:30 PM | Eventbrite

If you have any questions regarding the webinar, please contact Michellechen@cmpny.org.

Webinar: How To Be a Good Leader and a Good Follower

Are you looking to improve your soft skills, such as leadership skills and follower skills? Attend our FREE webinar on How To Be a Good Leader and a Good Follower on Wednesday, 8/11, at 1:30 - 2:30 PM (ET)!

If you want to be a good leader, you should start with an understanding of what it takes to be a good follower. The webinar will explore the philosophy of leadership and followership, discuss key skills, and provide continuing education suggestions, primarily for individual contributors and leaders with less than 5-year work experience.

RSVP here: Soft Skills Webinar: How To Be a Good Leader and a Good Follower Tickets, Wed, Aug 11, 2021 at 1:30 PM | Eventbrite

If you have any questions regarding the event, please contact Michellechen@cmpny.org.

Transition Your Career Into Healthcare

Healthcare jobs are blooming due to an aging population. Demands for clinical and non-clinical staff are anticipated to grow. In collaboration with Charles B. Wang Community Health Center, we will be hosting a webinar on Wednesday, August 4th, 1:30 - 2:30 PM (ET) to share with job seekers:

• Job outlook for the healthcare industry

• How to connect your past and present experience with your future career in Healthcare

• Different types of jobs at the Charles B. Wang Community Health Center

RSVP for free here: Transition Your Career Into Healthcare and Job Opportunities at Charles B. Tickets, Wed, Aug 4, 2021 at 1:30 PM | Eventbrite

Registration will close on Tuesday, August 3rd at 5:00PM. If you have any questions regarding the event, please contact Michellechen@cmpny.org.

Webinar on Soft Skills that Employers are Looking For & How To Improve Them

Join our webinar on Wednesday, 2/17, at 1:30 PM to learn about why soft skills are so important to employers and how to improve them.

RSVP: Soft Skills that Employers are Looking For & How To Improve It (TD Edition) Tickets, Wed, Feb 17, 2021 at 1:30 PM | Eventbrite

Interested in a Career in Banking?

In collaboration with TD Bank, we will hosts a webinar on Wednesday, 2/10, at 1:30 PM to introduce the job outlook within TD in the next few years to job seekers.

To RSVP: TD Bank's Job Outlook Beyond 2020 Tickets, Wed, Feb 10, 2021 at 1:30 PM | Eventbrite

Is Your Business Ready to Reopen?

Partnering with Jia Law Group, we will host a webinar on Business Reopening Guidance and Commercial Lease Issues on Wednesday, June 17th at 2 pm to help small business owners prepare for their reopening, and share how to protect their businesses from commercial lease issues related to COVID-19.

The webinar will be conducted in Chinese Mandarin. If you are interested in attending, please RSVP at bit.ly/2U6b3KZ. For more information, please contact us at larrymei@cmpny.org.